Support Board
Date/Time: Wed, 02 Jul 2025 10:42:36 +0000
the chart does not update alone
View Count: 1149
| [2014-03-18 16:32:53] |
| User43469 - Posts: 3 |
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1) GCLK4 = crude oil i get the chart but won't update alone. i have the reload the chart the get the update, in other charts i don't have a problem. 2) today the 6EM4 gives a funny chart with long line on it only MA lines without candles Shlomo |
Attachment Deleted.  6EM4 3 min #9 41716.688.png / V - Attached On 2014-03-18 16:32:08 UTC - Size: 41.63 KB - 365 views |
| [2014-03-18 17:52:29] |
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1. Refer to this section here: https://www.sierrachart.com/index.php?l=doc/openecry.php#Symbols 2. Refer to this post here: OEC Currency Futures Price Formatting and Data Downloading Issue | Post: 28436 Also the image you have posted is not useful to us. We cannot make sense of it. It has too many studies on it and it has a hugely compressed scale. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-19 10:23:30] |
| User43469 - Posts: 3 |
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after updating the progrom to Ver 1109 today this what a get Shlomo |
 LOG.docx - Attached On 2014-03-19 10:22:03 UTC - Size: 16.45 KB - 577 views 6EM4 3 Min #7 41717.43.png / V - Attached On 2014-03-19 10:22:29 UTC - Size: 68.54 KB - 382 views |
| [2014-03-19 16:44:13] |
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Please be specific about the problem. We do not notice a problem in the chart image that you posted. We do not know what to look for in the Message Log either. We do know that there is a data problem for the OEC currency futures. We expect this will definitively be resolved next week. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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