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Date/Time: Thu, 28 Mar 2024 16:01:49 +0000



the chart does not update alone

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[2014-03-18 16:32:53]
User43469 - Posts: 3
1) GCLK4 = crude oil i get the chart but won't update alone. i have the reload the chart the get the update, in other charts i don't have a problem.
2) today the 6EM4 gives a funny chart with long line on it only MA lines without candles

Shlomo
Attachment Deleted.
image6EM4 3 min #9 41716.688.png / V - Attached On 2014-03-18 16:32:08 UTC - Size: 41.63 KB - 311 views
[2014-03-18 17:52:29]
Sierra Chart Engineering - Posts: 104368
1. Refer to this section here:
https://www.sierrachart.com/index.php?l=doc/openecry.php#Symbols

2. Refer to this post here:
OEC Currency Futures Price Formatting and Data Downloading Issue | Post: 28436

Also the image you have posted is not useful to us. We cannot make sense of it. It has too many studies on it and it has a hugely compressed scale.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-19 10:23:30]
User43469 - Posts: 3
after updating the progrom to Ver 1109 today this what a get

Shlomo
attachmentLOG.docx - Attached On 2014-03-19 10:22:03 UTC - Size: 16.45 KB - 339 views
image6EM4 3 Min #7 41717.43.png / V - Attached On 2014-03-19 10:22:29 UTC - Size: 68.54 KB - 329 views
[2014-03-19 16:44:13]
Sierra Chart Engineering - Posts: 104368
Please be specific about the problem. We do not notice a problem in the chart image that you posted. We do not know what to look for in the Message Log either.

We do know that there is a data problem for the OEC currency futures. We expect this will definitively be resolved next week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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