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Date/Time: Thu, 25 Apr 2024 11:49:44 +0000



connectivity

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[2014-03-18 15:54:58]
User19569 - Posts: 1
I have been having connectivity problems and i saw the notice you sent out to download the 1078 version which i did however when i logged in next, all my charts were gone so i started to create new ones. the historical daily chart for the es came up and set up just fine but i can't get any intra day charts at all.
[2014-03-18 16:45:14]
Sierra Chart Engineering - Posts: 104368
The Open E Cry connectivity problems appear to have been resolved by OEC.

So you should be running the latest version of Sierra Chart. Update with Help >> Download Current Version.

If you are missing your Chartbooks, refer to this help topic:
https://www.sierrachart.com/index.php?l=helpdetails22.html

If you still have trouble with Intraday charts, let us know what particular symbol and provide a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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