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Direct MessagesDate/Time: Fri, 19 Apr 2024 08:55:12 +0000
AMP account not connected
View Count: 502
| [2021-07-12 18:50:40] |
| tsaav20 - Posts: 8 |
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I reached out to AMP and they said everything is fine on their side, so I am wondering why when I switch from SIM to my AMP account nothing happens. Can you help me with this please
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| [2021-07-12 18:59:25] |
| John - SC Support - Posts: 30953 |
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What is the exact problem you are having? What occurs and when? If you are having an issue turning off Simulation Mode, then refer to the following: Trade Menu: Trade Simulation Mode On (Trade menu) If you are having a problem selecting your trading account, then refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-26 22:04:07] |
| tsaav20 - Posts: 8 |
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i have an account with AMP they verified that everything is good on their end, it's funded and ready to go. when I switch from sim to that account and trade the micro ES for example nothing happens, no trade is placed, nada.
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| [2021-07-26 22:08:50] |
| John - SC Support - Posts: 30953 |
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How are you switching from Sim to the CQG account?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-26 22:41:45] |
| tsaav20 - Posts: 8 |
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i change from Sim1 to my amp account number on the trade wondow
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| [2021-07-27 05:57:29] |
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Make sure this setting is disabled: Trade Menu: Trade Simulation Mode On (Trade menu) And make sure you have selected your live account trading identifier: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If there is a rejection message, post it by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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