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Date/Time: Wed, 15 May 2024 06:51:48 +0000



alerts being trigger on order fills?

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[2021-07-08 16:50:58]
User133994 - Posts: 75
Support,

Thanks for a great reliable program! Wonderful.

So I'm using your "Run Program When This Alert" feature. I have about 7 alerts configured to run 7 different programs based on price movement around indicators. All this works as expected.

However, the moment I start trading (simulation right now) whenever I get a "fill" some of the 7 alerts start running the programs? Don't know why...because price action didn't pass the expected indicator...it always coincided with a "fill" whether I am entering a position or getting stopped out.

Please let me know how I can stop the excess alert "Run this program.." activities each time a "fill" occurs.

Thanks again for all your documentation and quick responses.

J
Date Time Of Last Edit: 2021-07-08 16:51:45
[2021-07-08 17:31:34]
John - SC Support - Posts: 31627
It sounds like you have one of those alerts setup for when an order fills. Refer to the following setting and the 4 after it, and make sure you are not using the same alert number, or turn off the alerts for those items you do not want to alert:
Global Trade Settings Windows: Play Alert For New Order (Global Settings >> General Trade Settings >> Notifications)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-08 19:55:31]
User133994 - Posts: 75
Mr John,

You are correct. I see the default is to use Alerts 1-7 for various aspects of order fills...I will change those to other alert numbers.

Thanks so much. Appreciate your help.

J

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