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Date/Time: Fri, 29 Mar 2024 13:35:52 +0000



OpenGL update for AMD cards?

View Count: 1431

[2021-07-06 09:18:11]
User310645 - Posts: 49
Hi Sierra Chart Engineering

You mentioned in another thread I start a new thread to get an update on this.

The issue is when moving the crosshair around the chart any element with a text value will momentarily flash with an inverted colour background as shown in the attached image.

Various other users have reported this which seems to be related to AMD cards.

Mine is AMD Radeon R9 M290X (Imac running bootcamp v6.0 windows 10 pro 21H1).

Software version: 2020.0910.1544.28326
Driver version: 20.10.36.01-200910a-359116C
2D driver version: 8.1.1.1634
Direct3d version: 9.14.10.01443
OpenGL version: 26.20.11000.13596
Vulkan driver: 2.0.137

Thanks
imageinverted.PNG / V - Attached On 2021-07-06 09:11:41 UTC - Size: 18.88 KB - 324 views
imagenormal.PNG / V - Attached On 2021-07-06 09:11:47 UTC - Size: 57.28 KB - 286 views
[2021-07-07 09:21:05]
Sierra_Chart Engineering - Posts: 13625
We will look into this as soon as we are able to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-08 09:26:53]
Sierra_Chart Engineering - Posts: 13625
Does anyone else experience this issue, when using Windows directly ?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-25 08:40:42]
User310645 - Posts: 49
I’ve bought a new PC so this is now closed from my point of view.
Thanks
[2021-07-25 09:02:15]
Sierra Chart Engineering - Posts: 104368
Ok but we still intend to look into the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-30 07:08:49]
Sierra_Chart Engineering - Posts: 13625
We know that you have a new computer, but can you provide us a Chartbook so we can test. So far we are unable to reproduce even with an AMD Video adapter.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-30 08:22:56]
User310645 - Posts: 49
Its happening for the simplest use case. Open a new chart, select crosshair, hover over (or actually click somewhere in this chart book for some reason is slightly different) and the text goes inverted.

Thanks
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attachmentChartbook1.Cht - Attached On 2021-07-30 08:21:44 UTC - Size: 2.82 KB - 222 views
[2021-07-31 12:43:22]
curious16 - Posts: 10
Can confirm this problem. Experienced the same issue with a new PC and a Radeon RX6800 GPU. When OpenGL is used in SC, annoying artefacts appear such as color inversion of the cursor text. Sold the AMD card, replaced it with an NVidia card (GeForce and Quadro cards both work) and the issues disappeared. The OpenGL implementation of the AMD driver software appears to be poor. Maybe SC engineering can work around these issues by avoiding certain OpenGL commands, but it seems that the primary cause of this issue is the buggy AMD driver.
[2022-02-17 06:46:08]
retox - Posts: 3
Hi!

I've the same issue with an AMD Radeon Pro W5500 graphics card. scrolling and other things with OpenGL enabled is superfast - but I've the same artifacts as described in this article. Do you have an update on this issue?

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