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Date/Time: Wed, 22 Sep 2021 05:38:40 +0000



Demand Index study not displaying

[2021-07-05 10:12:12]
User93464 - Posts: 47
The Demand Index study has stopped working on my EURUSD 1 min chart. It displays correctly on the EURUSD 5 min chart. I also have the issue on the GBPUSD 1 min chart, but if I change the timeframe on the chart to 5 min and then change it back to 1 min timeframe, the study continues to display correctly. This fix does not seem to work on the EURUSD. I have tried upgrading the charts to the latest version, but this does not solve the issue
imageSierra Charts demand index EURUSD 2021-07-05_11-06-04.png / V - Attached On 2021-07-05 10:11:45 UTC - Size: 161.66 KB - 66 views
[2021-07-05 12:02:17]
Sierra Chart Engineering - Posts: 97826
We will look into this and determine a solution.
Sierra Chart Support - Engineering Level

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[2021-07-21 15:52:51]
User93464 - Posts: 47
Any update on a solution for this issue?
[2021-07-22 08:54:07]
Sierra Chart Engineering - Posts: 97826
We will have this resolved in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-09-08 06:16:42]
User93464 - Posts: 47
This issue seemed to have been resolved, but as of this morning the issue has returned. Demand Index will not display on the EURUSD in the 1min timeframe, but does so in the 5 min timeframe.

GBPUSD seems unaffected by the issue

Please reply ASAP
imageSC demand index issue 2021-09-08_07-14-40.png / V - Attached On 2021-09-08 06:16:23 UTC - Size: 241.93 KB - 8 views
[2021-09-11 20:15:41]
User190501 - Posts: 54
Yes, the demand index study on my side has stopped to be displayed completely on a stock chart at all time frames. The only way to make it visible was to uncheck the evening session for a stock chart. I have tried it as well on a futures chart with evening session checked and unchecked and the demand index doesn't display at all. Kindly advise ASAP.
Date Time Of Last Edit: 2021-09-12 01:16:52
[2021-09-13 13:54:14]
Sierra_Chart Engineering - Posts: 1830
We are still reviewing this study.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
[2021-09-15 13:55:57]
User190501 - Posts: 54
Is there any update yet?

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