Login Page - Create Account

Support Board


Date/Time: Tue, 14 May 2024 08:40:33 +0000



Symbol settings not found for current service

View Count: 351

[2021-07-04 22:23:04]
User718737 - Posts: 2
Hi, I am currently on the free trial and trying to test out TPO's on a custom chartbook, however the error 'Symbol settings not found for current service' is displaying. Is this to do with the service package (aware I'll need package 5 or above for TPO's), meaning its unavailable on the free trial? Appreciate any help, thanks!
[2021-07-05 02:00:49]
Sierra Chart Engineering - Posts: 104368
What is the exact symbol of the chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-05 10:14:46]
User718737 - Posts: 2
Thank you, it did have a 'real time data' symbol rather than the free trial delayed data symbol, it is working now I appreciate the help!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account