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Date/Time: Wed, 25 Apr 2018 01:03:20 +0000



Cant recieve any streaming real time data for forex or futures

Support Request:
[2013-03-22 02:59:50]
User42947 - Posts: 1
Software version: 954 | 2013-03-22 02:54:41
Current Service Package: 5 | 2013-03-22 02:54:41
Usage end date: 2013-04-02 | 2013-03-22 02:54:41
Sierra Chart Historical Data Service is included. | 2013-03-22 02:54:41
Active service: TD Ameritrade | 2013-03-22 02:54:41
Time Zone: +00:00:00 (UTC+00) | 2013-03-22 02:54:41
2013-03-21 19:54:41 Local computer clock time | 2013-03-22 02:54:41
2013-03-22 02:54:41 GMT time | 2013-03-22 02:54:41
2013-03-22 02:54:41 Time zone adjusted time | 2013-03-22 02:54:41
Time difference to server time: 7 seconds. | 2013-03-22 02:54:41
Program path: C:\SierraChart\ | 2013-03-22 02:54:41
Data Files path: C:\SierraChart\Data\ | 2013-03-22 02:54:41
OS Version Number: 5.1 | 2013-03-22 02:54:41

Checking for large (over 4024 MB) intraday data files to move data out of. Please wait.... | 2013-03-22 02:54:43
Completed checking of 8 Intraday data files (*.scid). | 2013-03-22 02:54:43

Connecting to TD Ameritrade... | 2013-03-22 02:54:47
Logging in... (Step 1 of 3) | 2013-03-22 02:54:47
TD Ameritrade Login Successful. | 2013-03-22 02:54:47
TD Ameritrade - CME quotes: delayed | 2013-03-22 02:54:47
TD Ameritrade - ICE quotes: delayed | 2013-03-22 02:54:47
TD Ameritrade - Forex quotes: delayed | 2013-03-22 02:54:47
Getting streamer info... (Step 2 of 3) | 2013-03-22 02:54:47
Getting message key... (Step 3 of 3) | 2013-03-22 02:54:48
Connected to TD Ameritrade. | 2013-03-22 02:54:48
HD Request # 1 - Downloading Historical Daily chart data for AUDJPY. Starting date: 2013-03-19. | 2013-03-22 02:55:26
HD Request # 1 - Requesting 3 days of Historical Daily data. | 2013-03-22 02:55:26
Starting updates for: AUDJPY | 2013-03-22 02:55:26
HD Request # 1 - Error getting price history for AUDJPY. Error from server: | 2013-03-22 02:55:27
HD Request # 1 - Error downloading historical Daily data for AUDJPY. The server returned an error. | 2013-03-22 02:55:27
HD Request # 1 - Received 0 records and wrote 0 records for AUDJPY | 2013-03-22 02:55:27
HD Request # 1 - Daily download COMPLETE for AUDJPY | 2013-03-22 02:55:27
Streamer request #7 sent. | 2013-03-22 02:55:27
TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 05-1 | 2013-03-22 02:55:32
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AUDJPY.scid | 2013-03-22 02:56:01
HD Request # 2 - Downloading Intraday chart data for AUDJPY to the file AUDJPY.scid | 2013-03-22 02:56:01
HD Request # 2 - Requesting 100 days of historical minute data. | 2013-03-22 02:56:01
HD Request # 2 - Error getting price history for AUDJPY. Error from server: | 2013-03-22 02:56:01
HD Request # 2 - Error downloading historical Intraday data for AUDJPY. The server returned an error. | 2013-03-22 02:56:01
HD Request # 2 - Received 0 records and wrote 0 records for AUDJPY | 2013-03-22 02:56:01
HD Request # 2 - Intraday download COMPLETE for AUDJPY | 2013-03-22 02:56:01
Real-time intraday chart data file updates started for AUDJPY | 2013-03-22 02:56:01


[2013-03-22 03:29:19]
Sierra Chart Engineering - Posts: 59403
The TD Ameritrade system does not support Forex or futures. They planned apparently to add this but have not ever completed it. And it's not expected to be done anytime soon. It is simply not supported by the TD Ameritrade Service that Sierra Chart connects to.

For now we recommend using the Sierra Chart Real-Time and Historical Forex and CFD Data Service:
http://www.sierrachart.com/index.php?l=doc/SCRealTimeFOREX.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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