Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 13:20:11 +0000



wrong data on TPO

View Count: 406

[2021-06-10 16:11:45]
m zamani rad - Posts: 24
TPO is 10 unit behind actual price ,i have changed season time to 16.59.59 but nothing change.
here is screen shot link.
thank you http://www.sierrachart.com/image.php?Image=1623337394213.png
[2021-06-11 08:48:43]
Sierra Chart Engineering - Posts: 104368
How do you come to that conclusion? That chart is also set to the September contract and not June. Is that what you want?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-11 11:12:51]
m zamani rad - Posts: 24
Hi
My conclusion is based on the data I get on my other charts. My TPO is 10 points behind form real time price, while the other charts are showing the real time. also I don't want a September contract. Even when I choose the June contract (21F.US.EPM21) it still shows the September (for the TPO only). What I mean is the TPO chart does not change to June.
[2021-06-11 18:01:43]
John - SC Support - Posts: 30446
If your TPO chart is on the September contract, but your others are on the June contract, then that would explain the price difference.

Check your TPO chart and ensure that the setting for Chart >> Chart Settings >> Automatically Rollover Futures Symbol is NOT enabled. If it is, then that would explain why it keeps rolling to September. Then change your chart to the June contract by changing the symbol at Chart >> Chart Settings >> Symbol.

If you continue to have issues, let us know. It may be that your TPO chart is linked to another chart that has rolled over to the September contract as well.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account