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Direct MessagesDate/Time: Fri, 19 Apr 2024 12:21:09 +0000
Data Feed not syncing
View Count: 415
| [2021-06-02 17:13:12] |
| User508912 - Posts: 22 |
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As a last ditch effort, I would like to pay for support via telephone. I am on the verge of cancelling the Sierra Charts. My data feed is only working sporadically, and I cannot seem to set up my session times correctly.
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| [2021-06-02 17:36:44] |
| John - SC Support - Posts: 30953 |
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When would be a good time for us to call you? Also, make sure that your phone number in the Account Information is correct, as that is the number we will call. You can access it here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-04 05:13:24] |
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Let us know when we can call to help you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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