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Date/Time: Thu, 25 Apr 2024 08:20:22 +0000



Denali Data Feed Swited to Delayed

View Count: 397

[2021-06-01 14:40:48]
six steps - Posts: 42
It is the first of the month and I believe my Denali feed is switched to delayed. I longed in with my live trading credentials, can you please verify my non-pro status.

Thank you
imagedelayed data 06-01-21.PNG / V - Attached On 2021-06-01 14:39:58 UTC - Size: 95.89 KB - 143 views
[2021-06-01 16:57:54]
John - SC Support - Posts: 31098
Your exchange - Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts - did not renew since you did not have enough funds in your account prior to today (the exchanges renew on the first of each month).

You need to add funds to cover the cost of the exchange, and then you can reactivate the exchange at the bottom of this page:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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