Support Board
Date/Time: Tue, 13 May 2025 04:49:02 +0000
Delayed data
View Count: 530
| [2021-06-01 13:51:59] |
| crusherrr - Posts: 4 |
|
I just came back to my desk and for whatever reason my data is now delayed. I have 23 days left of SC denali feed. I connected to my brokers feed and reconnected to SC feed that didnt fix it. Could I get some actual customer support rather than just sending me a link to an existing thread that i have already looked at?
|
| [2021-06-01 14:19:26] |
| Sierra_Chart Engineering - Posts: 19567 |
|
Do you want data for the CME group of exchanges, or for EUREX? You do not have any exchanges active. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-01 14:33:35] |
| crusherrr - Posts: 4 |
|
When I click to activate the feed it is asking me to deposit more money into sierra despite me having 23 days left of data
|
| [2021-06-01 16:55:30] |
| John - SC Support - Posts: 39730 |
|
From what we can see it looks like you have everything worked out now. Let us know if you need anything else.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: