Support Board
Date/Time: Sun, 02 Nov 2025 08:46:14 +0000
logon unsuccessful ?? Why ??
View Count: 633
| [2021-06-01 07:29:45] |
| User267907 - Posts: 17 |
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Hi, I open this morning and sierra and it says: Connection error message from service CQG WebAPI / Logon unsuccessful. Server message: Your logon is disabled !! Why ?? Where is the problem ?? Alain Dua (AC102262) |
| [2021-06-01 08:16:47] |
| Sierra_Chart Engineering - Posts: 21275 |
|
You need to contact your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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