Support Board
Date/Time: Sun, 02 Nov 2025 07:24:44 +0000
charts no longer updaating windows error 10060
View Count: 708
| [2021-05-26 12:13:04] |
| User530136 - Posts: 2 |
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Since Monday our charts are no longer updating. I've researched documents you have indicating to turn on using port 80 and I can see it getting the historical data and then after it finishes that I get a connection error windows error code 10060. I'm attaching a screenshot of the log and the traceroute to the server.
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sc.png| [2021-05-26 12:28:40] |
| Sierra_Chart Engineering - Posts: 21275 |
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Update Sierra Chart to the current version following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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