Support Board
Date/Time: Tue, 01 Jul 2025 07:08:10 +0000
spot price frozen. Not loading real time data
View Count: 484
| [2021-05-25 03:30:07] |
| cache.capital - Posts: 7 |
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Hi My charts for the Mini S&P (F.US.EPM21 - CQG) are not displaying real-time price data. Only once I reload the chart by switching symbols the chart updates but still frozen. Thanks |
| [2021-05-25 03:32:15] |
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You need to update Sierra Chart to the current version following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-25 06:00:12] |
| cache.capital - Posts: 7 |
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it comes up with an error installing, how do I save to windows via a Mac?
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Attachment Deleted.  Screen Shot 2021-05-25 at 06.59.01.png / V - Attached On 2021-05-25 05:59:38 UTC - Size: 15.64 KB - 162 views |
| [2021-05-25 07:11:10] |
| Sierra_Chart Engineering - Posts: 20025 |
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Use the zip installer: https://www.sierrachart.com/downloads/ZipFiles/SierraChart2261.zip Extract the files to your Sierra Chart installation folder. Let us know if you need help determining this folder. Do this when Sierra Chart is not running. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-25 07:11:31
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| [2021-05-25 11:51:23] |
| cache.capital - Posts: 7 |
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Got it sorted, thank you!
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