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Date/Time: Wed, 24 Apr 2024 23:24:40 +0000



Charts freezing and loccking computer!

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[2014-03-12 14:10:08]
User86139 - Posts: 10
Hello,

My charts have been unusable all morning. They keep freezing and in doing so completely lock up my computer. Mouse stops working, cntrl-alt -delete not working, only way to get computer working again is to crash out and restart. This also happened last week, but I didn't report it then as I thought it was a one off.

Please do something...can't trade like this.

Regards
Stein

PS
It is not the broadband problem. Have 2 other computers on same broadband with no problems.
[2014-03-12 20:55:33]
Sierra Chart Engineering - Posts: 104368
We recommend starting with a completely new Chartbook. Start simple and then gradually add to your setup.

And refer to the information given this help topic:
https://www.sierrachart.com/index.php?l=doc/helpdetails30.html


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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