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Date/Time: Fri, 29 Mar 2024 06:35:55 +0000



Sierra closes socket on delayed data

View Count: 438

[2021-05-17 17:31:38]
User982736 - Posts: 46
I occasionally (a few times a day) stop receiving data. I see this in the log:

Triggering next historical data download in queue. | 2021-05-17 13:24:26.277
No download requests in the queue to start downloads for. | 2021-05-17 13:24:26.277
Socket (2) | Socket gracefully closed by remote side. | 2021-05-17 13:24:26.331
Socket (2) | Closed. | 2021-05-17 13:24:26.331
Opened cached Intraday file: C:\SierraChart\Data\ESM21-CME.scid. Thread ID: 12624 | 2021-05-17 13:24:26.371

This is quite a problem. I am testing intraday strategies and concerned that if I go live this will
happen to me in the middle of a trade.
Date Time Of Last Edit: 2021-05-17 17:43:52
[2021-05-17 19:27:29]
John - SC Support - Posts: 30444
That particular section of the log is not a problem.

When you do have a problem, then we would need to get your log file showing the issue you had at that moment. To do this, you would need to get us your entire Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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