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Date/Time: Fri, 29 Mar 2024 14:47:30 +0000



connect to data feed

View Count: 384

[2021-05-14 21:53:59]
User253762 - Posts: 1
my account keeps disconnecting from data feed after 1 or 2 minutes. data connect turns red and reads "not connected".i am paid until october 2021. please advise
[2021-05-14 22:07:13]
John - SC Support - Posts: 30459
Get us your Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-05-15 06:53:18]
Sierra Chart Engineering - Posts: 104368
We see you are using CQG. Refer to:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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