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Date/Time: Thu, 28 Mar 2024 08:39:50 +0000



IBKR Eurex symbol not translating to SC connection symbol

View Count: 477

[2021-05-13 15:33:00]
Oceans - Posts: 12
Hello,

after switching my connection from SC to Interactive Brokers to SC again, the Interactive Brokers symbol ESTX50-202106-DTB-EUR-10 didn't translate to the corresponding SC symbol FESXM21-EUREX.

Other Eurex symbols in the same chartbook did translate without problems.

If I manually change the symbol via Chart Settings all the related drawings get cancelled so I look forward to your kind response about fixing the automatic translation.

Best regards
[2021-05-14 00:44:45]
Sierra Chart Engineering - Posts: 104368
We have to set this up.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-15 08:20:22]
Oceans - Posts: 12
Hello,

the problem is still there.

Could you please fix it?

Thanks
[2021-07-15 11:29:40]
Sierra_Chart Engineering - Posts: 13607
This is now resolved.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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