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Date/Time: Tue, 16 Apr 2024 10:44:25 +0000

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activity log commissions are wrong

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[2021-05-05 15:13:54] #1 [Go To First Post]
User61576 - Posts: 418
pls check the attached screenshot the minis micro commissions is set for X and as you can see I entered and exited on the same price and showing me the commissions of the global symbol (which is for minis) pls advice thanks


Private File

[2021-05-05 15:26:57] #2 [Go To First Post]
John - SC Support - Posts: 30870
The Global Round Turn Commission takes precedence. Therefore, if you want different commissions, you would need to enter them for all the symbols individually and then remove the Global Round Turn Commission value. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-05-05 16:13:48] #3 [Go To First Post]
User61576 - Posts: 418
do i need to restart for it to affect?

[2021-05-05 17:46:49] #4 [Go To First Post]
John - SC Support - Posts: 30870
You should not have to. Is it not working as you expect? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-05-05 18:01:51] #5 [Go To First Post]
User61576 - Posts: 418
still no change


Screenshot_8.png / V - Attached On 2021-05-05 18:01:37 UTC - Size: 42.34 KB - 127 views

[2021-05-05 18:44:40] #6 [Go To First Post]
John - SC Support - Posts: 30870
Enable Global Round Turn Commissions and enter a value of 0 in the field instead of 4.2 (i.e. remove the value in that field). Then disable the Global Round Turn Commissions. Select OK to close the window. Let us know if that resolves it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-05 18:44:51

[2021-05-05 19:13:45] #7 [Go To First Post]
User61576 - Posts: 418
done and still same problem

[2021-05-05 19:56:42] #8 [Go To First Post]
John - SC Support - Posts: 30870
Ok, on the Trade Activity Log try turning off the Commission, select Apply, then turn on the Commission and select Apply again. Let us know what happens. Actually, just selecting the Apply button should update it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-05 19:59:07

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