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Date/Time: Sat, 15 May 2021 12:25:35 +0000

Wrong bars for EURUSD

[2021-05-04 21:48:58]
tomna1993 - Posts: 4 | Ending Date: 2021-10-21
I have a problem with EURUSD bars, they looks off. Let me explain, the first bar has 1.20156 close price and the next one have the same price as open. The first bar closes above the next bar open. They should be on the same level. On the picture you can see the problem. Is there an option to correct this? I tried this with the newest version of sierra with stock settings and it happens there too.
imagefirst_bar.png / V - Attached On 2021-05-04 21:48:10 UTC - Size: 8.84 KB - 21 views
imagesecond_bar.png / V - Attached On 2021-05-04 21:48:17 UTC - Size: 7.58 KB - 18 views
[2021-05-04 21:52:52]
Sierra_Chart Engineering - Posts: 1145 | Ending Date: 2021-09-29
We have no idea what the problem is and we have no idea what you are referring to. Nothing looks unusual in those screenshots.

And also it makes completely no sense, why there would be any problem with that data. It looks just fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
Date Time Of Last Edit: 2021-05-04 21:53:14
[2021-05-04 22:25:18]
tomna1993 - Posts: 4 | Ending Date: 2021-10-21
How is that suppose to be good? I want to see on chart what the data looks like and on the EURUSD chart it is just wrong. The close of the first bar should be on the same level as the open of the second bar. Look at the values in values window, when you compare the value of close of first bar and the open of the second bar they have the same value. But on the chart it looks like they are not on the same level. And this is just a 1min chart and it gets worst when I go to lower timeframes.
Attachment Deleted.
imagethe problem.png / V - Attached On 2021-05-04 22:24:10 UTC - Size: 13.74 KB - 16 views
[2021-05-05 20:13:38]
John - SC Support - Posts: 7818 | Ending Date: 2022-04-04
The data is correct. It's just that it is sent at a greater precision than what you are displaying. To see more information you would need to change the Tick Size and the Price Display Format to show more precision. Refer to the information starting here:
[2021-05-05 20:19:00]
tomna1993 - Posts: 4 | Ending Date: 2021-10-21
The tick size is 0.00001, the Price Display Format is same. Can the Bid and Ask price cause this kind of problem? When the bar opens sierra will draw the open or close price on the average of Bid and Ask.

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