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Date/Time: Fri, 26 Apr 2024 23:35:12 +0000



Denali Futures Spreads IB

View Count: 569

[2021-05-04 07:05:28]
User190501 - Posts: 92
I have IB account and using Denali data feed to access the Futures Spreads. Sierra informed that the symbol code from IB is not supported and hence using the Denali...
Trading service is IB and I allow use SC data feeds in common settings. Find Symbol, Future Spread, Get Spreads for TUT is resulting in an incomplete chart with almost missing all of the data. Attached chart image

On another note, starting any trade for TUT is rejected by IB as it is not supported Though Sierra informed the Denali has a seamless integration with IB trading service. attached message log
Attachment Deleted.
image2021-05-04 02_57_55-.png / V - Attached On 2021-05-04 07:02:44 UTC - Size: 43.48 KB - 162 views
image2021-05-04 03_03_52-Trade Service Log.png / V - Attached On 2021-05-04 07:04:51 UTC - Size: 17.04 KB - 148 views
[2021-05-05 16:48:20]
Sierra_Chart Engineering - Posts: 14106
Sierra Chart does not support trading spreads through Interactive Brokers. There is just no support for this.

That chart image does not look incomplete for that symbol. This is what we see as well:
http://www.sierrachart.com/image.php?Image=1620233279271.png
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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