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Date/Time: Sat, 15 May 2021 10:40:30 +0000



Mutual Fund Feed

[2021-05-04 05:58:11]
BADGETT - Posts: 16 | Ending Date: 2021-08-04
I can no longer get mutual fund data. When I try, I get this message: "User is not authorized to execute query for one or more specified symbols".
[2021-05-04 14:02:57]
John - SC Support - Posts: 7818 | Ending Date: 2022-04-04
Exactly what symbol are you trying to get data for? Tell us the symbol exactly as you have entered it.
[2021-05-04 17:59:44]
BADGETT - Posts: 16 | Ending Date: 2021-08-04
I've tried dozens of mutual fund downloads, and all have failed. Here are three I selected at random:

AACBX IBALX PGEOX
[2021-05-04 21:03:41]
Sierra_Chart Engineering - Posts: 1145 | Ending Date: 2021-09-29
We have contacted our data provider Barchart about this. We expect they will reactivate access to these mutual funds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
Date Time Of Last Edit: 2021-05-04 21:03:48

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