Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 08:23:09 +0000



[Locked] - $125 Charge on my Credit Card

View Count: 6531

[2021-04-29 17:35:00]
User520654 - Posts: 1
I have a $125 Charge on my Credit Card
Need to know why


Please double check and respond
Thank you
Hector
Date Time Of Last Edit: 2021-04-29 19:58:27
[2021-04-29 17:56:11]
John - SC Support - Posts: 31704
You made a payment of $125.00 on March 22, 2021. This payment was initiated by you, or someone who had access to both your Sierra Chart account and your credit card.

Then, also on March 22, 2021, your Sierra Chart account was renewed for 6 months of Package 3, for a total of $124.80.

You can view all of this information by selecting the link on your Sierra Chart Control Panel page for View Transaction Log and Payment Receipts. You can also access it directly through the following link and then logging into the website using your Sierra Chart Account Name and Password:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account