Support Board
Date/Time: Fri, 31 Oct 2025 18:24:48 +0000
Order
View Count: 598
| [2021-04-28 19:08:55] |
| markoosterling0348 - Posts: 1 |
|
Hi guys, I was long on MES at 4175 when my internet connection blew up. I had my stop at 4177. Just restarted, price moved to 4200 and my order is gone. How comes???? |
| [2021-04-28 19:35:28] |
| John - SC Support - Posts: 42694 |
|
First, ensure that your order is truly closed by checking with your broker. Next, look at your Trade Activity Log to determine what happened. Most likely you were using Server-Side managed orders, in which case, based on what you state, your position should have closed when the price hit 4177, as you state that you had a stop at that level. Refer to the following for general information on how to start the process of analyzing the Trade Activity Log: Trade Activity Log: Basic Analysis Procedure for Trading Question/Issue For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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