Support Board
Date/Time: Fri, 31 Oct 2025 18:20:25 +0000
Account balance not showing funds
View Count: 859
| [2021-04-27 22:31:41] | 
| User360283 - Posts: 524 | 
| I deposited $2600  into my account via wire transfer early today.    Broker confirms receipt of funds.  Account balance should be $2993.04.  Sierra System Notification Message System  $0.00 balance.   Trade account Monitor shows previous balance of $393.04.  Help please.  Thanks | 
| [2021-04-27 23:39:10] | 
|  | 
|  Sierra System Notification Message System $0.00 balance.This will not show your balance with the broker. And regarding the Trade Account Monitor, that data is not within our control when using CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing | 
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