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routing data connection error

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[2021-04-20 16:28:35] #1 [Go To First Post]
User840646 - Posts: 2
Reading Internal Order ID file. \| 2021-04-19 19:28:23.844 Reading Trade Orders file. \| 2021-04-19 19:28:24.030 Reading Trade Positions file. \| 2021-04-19 19:28:24.030 Reading Trade Account Data files. \| 2021-04-19 19:28:24.031 UDPListener (1572). Port 22904 \| Listening on UDP port 22904. \| 2021-04-19 19:28:24.082 Software version: 2238 64-bit \| 2021-04-19 19:28:24.082 Primary Thread ID: 8460 \| 2021-04-19 19:28:24.082 Usage end date: 2021-08-30 \| 2021-04-19 19:28:24.082 Enabled for: Advanced Features 2. \| 2021-04-19 19:28:24.082 Enabled for: Sierra Chart Historical Data Service. \| 2021-04-19 19:28:24.082 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-04-19 19:28:24.082 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-04-19 19:28:24.082 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-04-19 19:28:24.082 Current selected Data/Trading service: SC Futures Order Routing/Data \| 2021-04-19 19:28:24.082 Custom symbol settings values: enabled \| 2021-04-19 19:28:24.082 Chart Update Interval: 500 \| 2021-04-19 19:28:24.082 Intraday Data Storage Time Unit: 0 \| 2021-04-19 19:28:24.082 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2021-04-19 19:28:24.082 2021-04-19 23:28:24 Local computer time in UTC \| 2021-04-19 19:28:24.082 2021-04-19 19:28:24 Local computer time in SC Time Zone \| 2021-04-19 19:28:24.082 2021-04-19 23:28:23 Server time in UTC \| 2021-04-19 19:28:24.082 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2021-04-19 19:28:24.082 Program path: C:\SierraChart\ \| 2021-04-19 19:28:24.082 Data Files path: C:\SierraChart\Data\ \| 2021-04-19 19:28:24.082 OS Version Number: 10.0 \| 2021-04-19 19:28:24.083 Locale Setting: C \| 2021-04-19 19:28:24.083 DLLs: UserContributedStudies_64.dll \| 2021-04-19 19:28:24.083 Allowed protected custom studies: \| 2021-04-19 19:28:24.083 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures.dtc.trading. Request ID: 1. \| 2021-04-19 19:28:24.122 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2021-04-19 19:28:24.188 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2021-04-19 19:28:24.380 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2021-04-19 19:28:24.380 Received 5 login tokens. \| 2021-04-19 19:28:24.831 Symbol settings MD5 received. Request ID: 1. \| 2021-04-19 19:28:25.058 Symbol settings are up-to-date for sc_futures.dtc.trading. \| 2021-04-19 19:28:25.058 Files to Open on Startup \| Opening file: Chartbook1.Cht \| 2021-04-19 19:28:28.912 MESM21_FUT_CME 144 Trades #1 \| Reloading chart. \| 2021-04-19 19:28:28.943 MESM21_FUT_CME 89 Trades #2 \| Reloading chart. \| 2021-04-19 19:28:29.416 MESM21_FUT_CME 610 Trades #3 \| Reloading chart. \| 2021-04-19 19:28:29.866 MESM21_FUT_CME 1 Min #4 \| Reloading chart. \| 2021-04-19 19:28:29.891 MESM21_FUT_CME 10946 Trades #5 \| Reloading chart. \| 2021-04-19 19:28:29.915 MESM21_FUT_CME 144 Trades #6 \| Reloading chart. \| 2021-04-19 19:28:29.942 MESM21_FUT_CME 1 Min #7 \| Reloading chart. \| 2021-04-19 19:28:29.966 Mapping MESM21_FUT_CME to MESM21. Service code: cme \| 2021-04-19 19:28:30.434 Starting DelayedDownloadMonitoringTimer \| 2021-04-19 19:28:30.434 Starting HDTimeoutTimer \| 2021-04-19 19:28:30.434 Added historical Intraday data request for MESM21_FUT_CME to the queue. \| 2021-04-19 19:28:30.435 Intraday data recording state for symbol MESM21_FUT_CME is set to download 'Pending'. \| 2021-04-19 19:28:30.435 Triggering next historical data download in queue. \| 2021-04-19 19:28:30.435 HD Request # 1 \| Downloading Intraday chart data for MESM21_FUT_CME to the file MESM21_FUT_CME.scid. Service: cme \| 2021-04-19 19:28:30.435 HD Request # 1 \| Download start date-time: 2021-04-19 11:56:09.000000. File last date-time: 2021-04-19 11:56:09.427000 \| 2021-04-19 19:28:30.436 HD Request # 1 \| Using server: ds21.sierracharts.com port 10149 \| 2021-04-19 19:28:30.436 Socket (1) \| Creating socket. \| 2021-04-19 19:28:30.580 Socket (1) \| New receive buffer size: 5242880 \| 2021-04-19 19:28:30.580 Socket (1) \| Connecting to IP: 216.1.90.129. \| 2021-04-19 19:28:30.580 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2021-04-19 19:28:30.783 HD Request # 1 \| Sending historical data logon request message. \| 2021-04-19 19:28:30.783 HD Request # 1 \| Requesting Intraday data. Start date-time: 2021-04-19 11:56:09. Record interval: 0. Symbol: MESM21 \| 2021-04-19 19:28:31.330 HD Request # 1 \| Decompressing data. \| 2021-04-19 19:28:31.454 HD Request # 1 \| Receiving Intraday data for MESM21_FUT_CME starting at 2021-04-19 11:56:09.034000 \| 2021-04-19 19:28:31.678 SC Futures Order Routing/Data \| Connecting to the server futurestrading2.sierracharts.com. Port 11098 \| 2021-04-19 19:28:32.065 DTC Client socket (2) \| Creating socket. Using TLS 1.2. \| 2021-04-19 19:28:32.502 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-04-19 19:28:32.503 DTC Client socket (2) \| Connecting to IP: 208.185.224.129. \| 2021-04-19 19:28:32.503 HD Request # 1 \| Timestamp of first Intraday data file record written: 2021-04-19 11:56:10.212000 \| 2021-04-19 19:28:32.540 SC Futures Order Routing/Data \| Network connection to server complete. \| 2021-04-19 19:28:32.666 SC Futures Order Routing/Data \| Starting socket receive thread. \| 2021-04-19 19:28:32.666 SC Futures Order Routing/Data \| Sending encoding request to server: Binary VLS. Compression: none \| 2021-04-19 19:28:32.666 SC Futures Order Routing/Data \| Setting DTC encoding to Binary VLS \| 2021-04-19 19:28:33.530 SC Futures Order Routing/Data \| Sending logon request message. \| 2021-04-19 19:28:33.530 SC Futures Order Routing/Data \| Received logon response. \| 2021-04-19 19:28:33.652 SC Futures Order Routing/Data \| Server Name: SC DTC Server. \| 2021-04-19 19:28:33.652 SC Futures Order Routing/Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-04-19 19:28:33.652 SC Futures Order Routing/Data \| Connection error: Trade account not assigned. \| 2021-04-19 19:28:33.652 * SC Futures Order Routing/Data \| Waiting for socket receive thread to end \| 2021-04-19 19:28:34.123 DTC Client socket (2) \| CloseSocket call. \| 2021-04-19 19:28:34.124 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-04-19 19:28:34.124 SC Futures Order Routing/Data \| Disconnected. \| 2021-04-19 19:28:34.155 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-04-19 19:28:34.305 DTC Client socket (2) \| Closed. \| 2021-04-19 19:28:34.305 HD Request # 1 \| Historical data for MESM21_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2021-04-19 19:28:34.603 Socket (1) \| CloseSocket call. \| 2021-04-19 19:28:34.605 Historical data download thread signaled to stop. \| 2021-04-19 19:28:34.605 HD Request # 1 \| Received 187404 records from 2021-04-19 11:56:09.034000 to 2021-04-19 19:18:27.508000 (7.4 hours) and wrote 187398 records for MESM21_FUT_CME \| 2021-04-19 19:28:34.606 HD Request # 1 \| Completion time: 4s \| 2021-04-19 19:28:34.606 HD Request # 1 \| Intraday data download complete for MESM21_FUT_CME. Unique request ID: 1 \| 2021-04-19 19:28:34.606 Removing historical data download ID 1. \| 2021-04-19 19:28:34.606 HD Request # 1 \| Enabling Intraday chart updating for symbol. \| 2021-04-19 19:28:34.606 Triggering next historical data download in queue. \| 2021-04-19 19:28:34.607 No download requests in the queue to start downloads for. \| 2021-04-19 19:28:34.607 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-04-19 19:28:34.634 Socket (1) \| Socket gracefully closed by remote side. \| 2021-04-19 19:28:34.767 Socket (1) \| Closed. \| 2021-04-19 19:28:34.767 MESM21_FUT_CME[M] 144 Trades #1 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-04-19 19:28:36.998 MESM21_FUT_CME[M] 89 Trades #2 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-04-19 19:28:38.230 MESM21_FUT_CME[M] 1 Min #4 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-04-19 19:28:39.016 MESM21_FUT_CME[M] 10946 Trades #5 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-04-19 19:28:39.038 MESM21_FUT_CME[M] 610 Trades #3 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-04-19 19:28:39.063 MESM21_FUT_CME[M] 144 Trades #6 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-04-19 19:28:39.105 MESM21_FUT_CME[M] 1 Min #7 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-04-19 19:28:41.915 SC Futures Order Routing/Data \| Connecting to the server futurestrading1.sierracharts.com. Port 11098 \| 2021-04-19 19:33:53.007 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2021-04-19 19:33:53.135 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2021-04-19 19:33:53.135 DTC Client socket (1) \| Connecting to IP: 216.1.90.129. \| 2021-04-19 19:33:53.135 SC Futures Order Routing/Data \| Network connection to server complete. \| 2021-04-19 19:33:53.231 SC Futures Order Routing/Data \| Starting socket receive thread. \| 2021-04-19 19:33:53.231 SC Futures Order Routing/Data \| Sending encoding request to server: Binary VLS. Compression: none \| 2021-04-19 19:33:53.231 SC Futures Order Routing/Data \| Setting DTC encoding to Binary VLS \| 2021-04-19 19:33:53.539 SC Futures Order Routing/Data \| Sending logon request message. \| 2021-04-19 19:33:53.539 SC Futures Order Routing/Data \| Received logon response. \| 2021-04-19 19:33:53.665 SC Futures Order Routing/Data \| Server Name: SC DTC Server. \| 2021-04-19 19:33:53.665 SC Futures Order Routing/Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-04-19 19:33:53.665 SC Futures Order Routing/Data \| Connection error: Trade account not assigned. \| 2021-04-19 19:33:53.665 * SC Futures Order Routing/Data \| Waiting for socket receive thread to end \| 2021-04-19 19:33:53.764 DTC Client socket (1) \| CloseSocket call. \| 2021-04-19 19:33:53.766 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-04-19 19:33:53.766 SC Futures Order Routing/Data \| Disconnected. \| 2021-04-19 19:33:53.767 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2021-04-19 19:33:53.871 DTC Client socket (1) \| Closed. \| 2021-04-19 19:33:53.871 SC Futures Order Routing/Data \| Connecting to the server futurestrading4.sierracharts.com. Port 11098 \| 2021-04-19 19:37:34.550 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2021-04-19 19:37:34.675 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2021-04-19 19:37:34.675 DTC Client socket (1) \| Connecting to IP: 216.1.90.130. \| 2021-04-19 19:37:34.675 SC Futures Order Routing/Data \| Network connection to server complete. \| 2021-04-19 19:37:34.817 SC Futures Order Routing/Data \| Starting socket receive thread. \| 2021-04-19 19:37:34.817 SC Futures Order Routing/Data \| Sending encoding request to server: Binary VLS. Compression: none \| 2021-04-19 19:37:34.817 SC Futures Order Routing/Data \| Setting DTC encoding to Binary VLS \| 2021-04-19 19:37:35.191 SC Futures Order Routing/Data \| Sending logon request message. \| 2021-04-19 19:37:35.191 SC Futures Order Routing/Data \| Received logon response. \| 2021-04-19 19:37:35.321 SC Futures Order Routing/Data \| Server Name: SC DTC Server. \| 2021-04-19 19:37:35.321 SC Futures Order Routing/Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-04-19 19:37:35.321 SC Futures Order Routing/Data \| Connection error: Trade account not assigned. \| 2021-04-19 19:37:35.321 * SC Futures Order Routing/Data \| Waiting for socket receive thread to end \| 2021-04-19 19:37:35.422 DTC Client socket (1) \| CloseSocket call. \| 2021-04-19 19:37:35.423 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-04-19 19:37:35.424 SC Futures Order Routing/Data \| Disconnected. \| 2021-04-19 19:37:35.424 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2021-04-19 19:37:35.526 DTC Client socket (1) \| Closed. \| 2021-04-19 19:37:35.526

[2021-04-20 17:12:21] #2 [Go To First Post]
John - SC Support - Posts: 31758
Who is your broker and do they support the Sierra Chart Order Routing Service? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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