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Date/Time: Sat, 15 May 2021 11:54:04 +0000



[User Discussion] - Open futures contract cannot be closed

[2021-04-17 13:57:26]
User657856 - Posts: 15 | Ending Date: 2021-11-13
Hello
I cannot close an open futures contract.
When I give Flatten and Cancel or Cancel All
all Stop Losses and pending trades close.
The open futures contract is still active.
I try to Flatten and Cancel or Cancel All and only after a few tries is it closed.
This causes losses or makes no profit.
How to fix it?
Bogdan Nominaniuk (39323)
[2021-04-18 02:36:29]
58LesPaul - Posts: 159 | Ending Date: 2021-08-07
You might want to try the SC Support forum. This is the User Discussion forum.

https://www.sierrachart.com/SupportBoard.php?ForumID=0
[2021-04-19 11:15:14]
User657856 - Posts: 15 | Ending Date: 2021-11-13
Hello
I did not find an answer on the Discussion forum.
Bogdan Nominaniuk (39323)
[2021-04-19 18:58:50]
58LesPaul - Posts: 159 | Ending Date: 2021-08-07
This is the discussion forum. You need to post this on the Sierra Chart support forum
[2021-04-20 10:31:14]
User657856 - Posts: 15 | Ending Date: 2021-11-13
Hello
You don't understand me and my problem. if I enter into a futures contract I have to exit the contract after making a profit.
How to do it?
Flatten and Cancel and Cancel all do not exit the contract.
Bogdan Nominaniuk (39323)
[2021-04-20 11:56:02]
58LesPaul - Posts: 159 | Ending Date: 2021-08-07
You are not understanding me! This is a User discussion forum, only users of Sierra Chart post on here. Sierra Chart Support employees DO NOT answer questions on this forum. If you want your question answered/problem fixed, you need to click the link I posted above and post this on THAT support forum where Sierra Chart support staff will help you.
[2021-04-20 13:04:47]
User657856 - Posts: 15 | Ending Date: 2021-11-13
What do you say for the stupidity that an open futures contract cannot be closed?
This is why a futures contract is opened in order to earn and therefore it must be closed with a profit.
I cannot do it and I expect help. How to do it
[2021-04-20 13:58:31]
58LesPaul - Posts: 159 | Ending Date: 2021-08-07
Can you not understand what I’ve posted above!! You will not get the help you need from this USER DISCUSSION FORUM! Please click the link above and post this inquiry in the Sierra Chart Support forum!
[2021-04-21 14:31:36]
bradh - Posts: 550 | Ending Date: 2021-06-13
What do you say for the stupidity that an open futures contract cannot be closed?

I suggest you call your broker if you cannot close it online.

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