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Date/Time: Fri, 03 May 2024 21:31:21 +0000



Understanding the 30,000 historical limit

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[2021-04-16 10:50:17]
User735389 - Posts: 188
I've built something that rotates through ~2000 stocks once a day. I've been testing it so i've run into the 30,000 request limit today. I think i need better understand of this limitation before continuing.

1. Is the limit once a day, or once a month? The documentation refers to both (Sierra Chart Historical Data Service)

2. I have a chartbook with 4 charts. 1 month bar, 1 week bar, 2 daily bars. When i open the chartbook, is this considered 1 request, 3 requests, 4 requests?

3. If i call sc.StartDownloadHistoricalData on all 4 charts at the same time (in one interval), is this considered one request, or multiple requests?

4. Does this same limit exist if i'm connected to SC Real time feed?
[2021-04-16 14:54:58]
Sierra Chart Engineering - Posts: 104368
1. It is per month. Documentation has been updated.

You can purchase additional downloads for 25 USD per month. We have added this information here:
Sierra Chart Historical Data Service: Daily Data Download Limit And we will increase this to 50,000.

2, 3. The requests are based upon per symbol and per download request.

4. Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-04-16 15:07:54]
User735389 - Posts: 188
50,000 would be great. Im still not clear regarding 2. Would it be a request per chart, or does SC have some smarts to aggregate the requests into a single request since its within an interval?

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