Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 23:56:51 +0000



Tool Bar Action Lagging

View Count: 980

[2014-03-07 13:39:42]
Handle - Posts: 36
ver 1094
When clicking to change tools and particularly when changing/clicking on one of the tool configuration tabs ( TC ) in the toolbar I get a very slow response or no response for 10 to 30 seconds.

Computer memory and CPU loads are all in the 35% range.

Any ideas why this is happening. Long time user and don't recall this being an issue in earlier versions.

Update:
Issue persists. Click on a tool, then cant select a TC. For example: Select the marker tool, tool is enabled and can put it on chart. Quickly right click and brings up local menu and Chart Drawing Properties and I can make changes. But cant do it quickly via TC buttons.

Please advise or if you need more info to diagnose
Date Time Of Last Edit: 2014-03-07 15:39:31
[2014-03-08 03:53:56]
Sierra Chart Engineering - Posts: 104368
It sounds like the CPU usage is too high for the Sierra Chart process. Refer to help topic 30:
http://www.sierrachart.com/index.php?l=doc/helpdetails30.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-08 03:54:08

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account