Support Board
Date/Time: Sun, 02 Nov 2025 20:42:58 +0000
Trading from a new computer
View Count: 639
| [2021-04-07 22:11:04] |
| User332967 - Posts: 1 |
|
I already have an account with sierra chart and a trading account with infinity futures, Buy and sell orders would appear on the chart. I have purchased a new computer and need to switch my charting platform. I have downloaded sierra chart on the new computer but cannot get any charts to open. |
| [2021-04-08 15:08:39] |
| John - SC Support - Posts: 42699 |
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If you are looking to have the same Chartbooks that were on your other computer, you would need to copy them to the new installation. Refer to the information here: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation If you are actually having a problem opening a chartbook, or getting a new chartbook and chart, then let us know exactly what is happening when you try to open a chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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