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Date/Time: Fri, 29 Mar 2024 08:01:46 +0000



was connected earlier but now system can't connect

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[2014-03-06 15:53:54]
User74987 - Posts: 16
Hi I was connected to charts earlier this morning but system seems to be stuck trying to "connect" now. I did try to download the new version to see if this would help resolve but didn't help. I was running one 1094 for the last couple of weeks. LIke a few others, I am an OEC user and had my sim dom up at the time. I can bring my dom up now.


Date Time Of Last Edit: 2014-03-06 15:56:15
[2014-03-06 16:04:37]
Sierra Chart Engineering - Posts: 104368
We notice this currently as well. We are contacting OEC about this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-06 16:05:06
[2014-03-14 19:35:14]
stevensinfinity - Posts: 8
Hi User74987,

I am sorry to hear about your issues with OEC disconnectivity, hopefully they've been correct by now. I am a broker with Infinity Futures and understand the frustration customers can face. It's a shame, because Sierra is such an excellent charting package. With that being said, if you're still having issues our Infinity AT platform works extremely well with Sierra Charts and I more than welcome you guys to try a demo. Feel free to use this link: http://www.infinityfutures.com/practiceaccount.aspx?ref=shae

I'm also more than happy to answer any questions you may have. Feel free to contact me at s.haen@infinityfutures.com or by phone at (312) 373-6224.

-Stevens Haen

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