Support Board
Date/Time: Sun, 02 Nov 2025 21:06:25 +0000
CQG Account, Want to get live Data Feed
View Count: 696
| [2021-04-05 15:10:37] |
| juninhovree - Posts: 3 |
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Hi, I have a CQG account and I translated all symbols to their symbol. But in my QuoteBoard it shows that there is no Volume. And on my Market profile Window I get "Symbol is unknown" Do I need to change my current service package? Or is there something wrong with my CQG account? |
| [2021-04-05 16:55:15] |
| John - SC Support - Posts: 42699 |
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We would need to see a screenshot of the errors you are getting. Refer to the following: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-06 12:00:23] |
| juninhovree - Posts: 3 |
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Hi this is the screenshot.
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Attachment Deleted. Private File |
| [2021-04-06 14:48:27] |
| John - SC Support - Posts: 42699 |
|
You need to talk to your broker about this, as you are not authorized for that data. Refer to the information here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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