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Date/Time: Sat, 18 May 2024 10:42:11 +0000



Payment query regarding ongoing monthly costs

View Count: 442

[2021-03-31 15:11:58]
User982480 - Posts: 2
Hi,
With my account 126691, which is funded and to be used for only day trading the ES micro, I wanted to check that my ongoing monthly fees will be $26 for Sierra chart usage and then an additional $3 to AMP directly for the CME exchange data?

Also if I wanted to trade the YM mini alongside the ES how difficult is this and do I have to select one or the other to avoid having to pay double the exchange data fees?

Additionally what is best email or way to contact the relevant team in AMP if I wish to withdraw my funds or have further questions directly for them.

I am planning on moving from demo to live in April so I wanted to check this before I pay the $26 this month.

Thanks for your help
[2021-03-31 18:49:38]
John - SC Support - Posts: 31704
I wanted to check that my ongoing monthly fees will be $26 for Sierra chart usage and then an additional $3 to AMP directly for the CME exchange data?

We can verify that you are setup to only pay us (Sierra Chart) $26.00 per month for your Package 3 Usage Time. You are not setup to receive any real-time data from us.

You would have to contact AMP about any other charges.

Also if I wanted to trade the YM mini alongside the ES how difficult is this and do I have to select one or the other to avoid having to pay double the exchange data fees?

We are not fully understanding the question in the above. Trading the YM within Sierra Chart is exactly the same as the ES, it's just a matter of opening a chart for the symbol and doing your trading, using whatever tools you are using.

If you are asking about data, then you would need to decide where you want to get data from. You are probably already setup to get data for YM from CQG, therefore there would not be anything else you would need to do. In terms of the data from CQG, you have to ask AMP those questions.

Additionally what is best email or way to contact the relevant team in AMP if I wish to withdraw my funds or have further questions directly for them.

We do not have this information.
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