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Date/Time: Fri, 29 Mar 2024 08:40:30 +0000



Account Management

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[2014-03-05 15:09:52]
gFy102412 - Posts: 6
I have 3 accounts linked to my login credentials. I am using CTS T4 and Dorman as data/backoffice. I want to trade one of those accounts but do not know how to ensure I activate the right account so the software trades that account. Please advise on how to activate/enable the correct account to trade on the software. I have looked for my accounts on the software and cannot find a drop down menu, etc to designate correct account. back office and trade desk is stumped as well. Please assist! thanks!!
[2014-03-05 16:53:51]
Sierra Chart Engineering - Posts: 104368
This is documented here:
https://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#SelectingTradeAccount

Let us know if you need more help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-05 18:07:27]
gFy102412 - Posts: 6
Hi, please tell me how to get to the trade list box. Please tell me the sequence of tabs and sub tabs in order to get to this trade box. For whatever reason, I cannot locate this on my Sierra charts software. I have been unable to activate the appropriate account given the credentials I have to execute trades on all three enabled accounts. Please advise ASAP. Thank you
[2014-03-05 20:15:20]
Sierra Chart Engineering - Posts: 104368


Make sure there is no checkmark by Trade >>Trade Simulation Mode On.

Go to the chart or Trade DOM you want to trade from and select Trade >> Open Trade Window for Chart. That trade window will appear. The list of accounts is as shown in this image:
https://www.sierrachart.com/images/TradeAccountSelection.png
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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