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Date/Time: Sat, 27 Apr 2024 15:38:41 +0000



Reconnect tries to cancel orders or flatten position?

View Count: 583

[2021-03-30 17:32:42]
seandunaway - Posts: 213
I ran into a situation I've never experienced before, where a reconnect to the data feed tried to cancel my orders and/or flatten my position. Luckily, I had the platform locked.

Has anyone experienced this or can think why this might have happened?
Date Time Of Last Edit: 2021-03-30 17:34:26
imageconnect cancel orders.png / V - Attached On 2021-03-30 17:32:10 UTC - Size: 23.72 KB - 209 views
[2021-03-31 03:32:40]
Sierra Chart Engineering - Posts: 104368
The canceling of orders is because you have this option on the Trade Window enabled:
Basic Trading and the Trade Window: Main/C >> Menu >> Orders >> Cancel Orders on Flat Position (chart specific)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-31 05:51:43]
seandunaway - Posts: 213
Thank you for the response, but I wasn't trying to flatten the position. This is simply from a reconnect to the data feed, as implied by trade activity timestamps..

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