Support Board
Date/Time: Sat, 27 Apr 2024 15:38:41 +0000
Reconnect tries to cancel orders or flatten position?
View Count: 583
[2021-03-30 17:32:42] |
seandunaway - Posts: 213 |
I ran into a situation I've never experienced before, where a reconnect to the data feed tried to cancel my orders and/or flatten my position. Luckily, I had the platform locked. Has anyone experienced this or can think why this might have happened? Date Time Of Last Edit: 2021-03-30 17:34:26
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connect cancel orders.png / V - Attached On 2021-03-30 17:32:10 UTC - Size: 23.72 KB - 209 views |
[2021-03-31 03:32:40] |
Sierra Chart Engineering - Posts: 104368 |
The canceling of orders is because you have this option on the Trade Window enabled: Basic Trading and the Trade Window: Main/C >> Menu >> Orders >> Cancel Orders on Flat Position (chart specific) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-03-31 05:51:43] |
seandunaway - Posts: 213 |
Thank you for the response, but I wasn't trying to flatten the position. This is simply from a reconnect to the data feed, as implied by trade activity timestamps..
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