Support Board
Date/Time: Wed, 02 Jul 2025 05:08:00 +0000
can`t trade anymore
View Count: 534
| [2021-03-23 15:49:12] |
| User166863 - Posts: 19 |
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my friend i can`t trade anymore... why i can`t trade anymore ? ? to find a solution i need to know what is the problem, but i don`t know the problem because nobody from your services tell me what is THAT problem... i searched a lot to your FORUM... how many more hours i have to lose waiting somebody from SC get the time to have a look on my account and tell me WHAT IS WRONG ? |
| [2021-03-23 16:13:03] |
| John - SC Support - Posts: 40702 |
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Select Trade >> Trade Service Log and copy and paste the information from that log to this thread. If there is nothing in the log, then try to place a trade and if there is a problem, then the information should be in the Trade Service Log. Open it again after placing the trade and copy and paste the information and post it into this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-23 16:57:16] |
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Here are the detailed instructions: Support Board Posting Information: Providing Lines From Trade Service Log If there is any rejection message first it is best to go to your broker and tell them exactly what you are seeing in the rejection message. Give them the exact text of it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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