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Date/Time: Sat, 04 May 2024 21:52:22 +0000



Carlos Sierra Account

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[2021-03-19 01:22:35]
User951459 - Posts: 1
When i log into the sierra chart application on my computer, it does not allow me to use it. The problem with this is that I have money in my account and i dont want to waste it. When i log in, it says that i have to pay to use the applciation. How do i pay to use it?
[2021-03-19 13:26:42]
John - SC Support - Posts: 31362
Previously you were paying for Sierra Chart through your broker. We changed our policy so no longer can Sierra Chart be purchased through a broker, but needs to be paid for directly.

You can add funds to your account on this page:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

You would then need to select the package that you want on this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices

In general, you will find the instructions for how to renew your services at this link:
Sierra Chart Purchase and License Information: Renewing Access
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-20 16:04:51]
Sierra Chart Engineering - Posts: 104368
For complete information about this, refer to:
Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker

We have extended your Sierra Chart account by 7 days. It is now active.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-20 16:05:29

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