Support Board
Date/Time: Tue, 04 Nov 2025 03:00:10 +0000
Carlos Sierra Account
View Count: 712
| [2021-03-19 01:22:35] |
| User951459 - Posts: 1 |
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When i log into the sierra chart application on my computer, it does not allow me to use it. The problem with this is that I have money in my account and i dont want to waste it. When i log in, it says that i have to pay to use the applciation. How do i pay to use it?
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| [2021-03-19 13:26:42] |
| John - SC Support - Posts: 42737 |
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Previously you were paying for Sierra Chart through your broker. We changed our policy so no longer can Sierra Chart be purchased through a broker, but needs to be paid for directly. You can add funds to your account on this page: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit You would then need to select the package that you want on this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices In general, you will find the instructions for how to renew your services at this link: Sierra Chart Purchase and License Information: Renewing Access For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-20 16:04:51] |
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For complete information about this, refer to: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker We have extended your Sierra Chart account by 7 days. It is now active. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-20 16:05:29
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