Support Board
Date/Time: Tue, 04 Nov 2025 07:19:11 +0000
Historical Data downloads while trading. intermittent interruption
View Count: 540
| [2021-03-18 15:21:22] |
| KylieV1618 - Posts: 72 |
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Im having an issue, that while im trading, every 5-8 mins my charts start updating saying "Historical Data downloading".... And my DOM freezes....then jumps erradicately. (murphys law it always seems to happen right when I place a trade lol) Anyways.... Is there a way I can turn off updating of the historical chart, while Im trading?? Or is this because the data feed gets dropped for a split second which triggers this download?? What is the cause here? Thanks K |
| [2021-03-18 15:43:45] |
| John - SC Support - Posts: 42737 |
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Given what you are stating then you are having some kind of connectivity issue such that it has to download the historical data. When you have this problem get us a copy of your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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