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Date/Time: Fri, 03 May 2024 08:31:38 +0000



Binance DATA

View Count: 629

[2021-03-17 15:44:54]
User488888 - Posts: 4
Hi, with the whole transition from TT to CQG becaue of recent events i ended up with two sierra chart accounts. both have denali data feed enabled on them at this time. However, on one account i have access to Binance and on the other one i dont. I wonder why that is, because i would like to access the binance symbols.

Reading Internal Order ID file. | 2021-03-15 09:18:33.580
Reading Trade Orders file. | 2021-03-15 09:18:33.726
Reading Trade Positions file. | 2021-03-15 09:18:33.726
Reading Trade Account Data files. | 2021-03-15 09:18:33.726
Subscribing to symbol for symbol alert: F.US.EPH21 | 2021-03-15 09:18:33.727
Subscribing to symbol for symbol alert: F.US.EPH21 | 2021-03-15 09:18:33.727
Subscribing to symbol for symbol alert: F.US.EPH21 | 2021-03-15 09:18:33.727
UDPListener (1456). Port 22904 | Listening on UDP port 22904. | 2021-03-15 09:18:33.754
Software version: 2234 64-bit | 2021-03-15 09:18:33.755
Primary Thread ID: 6312 | 2021-03-15 09:18:33.755
Usage end date: 2021-04-06 | 2021-03-15 09:18:33.755
Enabled for: Advanced Features 2. | 2021-03-15 09:18:33.755
Enabled for: Sierra Chart Historical Data Service. | 2021-03-15 09:18:33.755
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-03-15 09:18:33.755
Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-15 09:18:33.755
Enabled for exchange2: CME | 2021-03-15 09:18:33.755
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-15 09:18:33.755
Current selected Data/Trading service: CQG WebAPI | 2021-03-15 09:18:33.755
Custom symbol settings values: enabled | 2021-03-15 09:18:33.755
Chart Update Interval: 500 | 2021-03-15 09:18:33.755
Intraday Data Storage Time Unit: 0 | 2021-03-15 09:18:33.755
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-15 09:18:33.755
2021-03-15 13:18:33 Local computer time in UTC | 2021-03-15 09:18:33.755
2021-03-15 09:18:33 Local computer time in SC Time Zone | 2021-03-15 09:18:33.755
2021-03-15 13:18:32 Server time in UTC | 2021-03-15 09:18:33.755
Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-03-15 09:18:33.755
Program path: D:\SierraChart\ | 2021-03-15 09:18:33.755
Data Files path: D:\SierraChart\Data\ | 2021-03-15 09:18:33.755
OS Version Number: 10.0 | 2021-03-15 09:18:33.755
Locale Setting: C | 2021-03-15 09:18:33.755
DLLs: UserContributedStudies_64.dll | 2021-03-15 09:18:33.755
Allowed protected custom studies: | 2021-03-15 09:18:33.755

(Message log removed)
Date Time Of Last Edit: 2021-03-17 19:07:12
[2021-03-17 17:16:18]
John - SC Support - Posts: 31334
You must have had two different installations of Sierra Chart and one of them was set to a Service of CQG, whereas the other was set to SC Data - All Services.

When your service is set to CQG, you cannot receive the Cryptocurrency data. You need to have the service set to SC Data - All Services.

Which is why we recommend having two installations setup. One for CQG and one for the Cryptos. Which is sounds like you already have.

For more information refer to the following:
Cryptocurrency / Bitcoin Data and Trading Services

And also to the following:
Using Multiple Data and Trading Services at the Same Time: Introduction
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-17 19:01:22]
John - SC Support - Posts: 31334
Also, you have a problem with Chart #22 per your Message Log. Try removing the studies one by one and see if you find a particular study that is causing you the issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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