Support Board
Date/Time: Tue, 04 Nov 2025 06:47:56 +0000
Billing Transition for Use of Sierra Chart
View Count: 617
| [2021-03-17 13:00:32] |
| User692435 - Posts: 1 |
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Hi, I received a message from TransAct Support with instructions to update my account by March 31st, 2021, so that Sierra can receive payments directly. Followed the instructions but I am not sure if I was able to make the transition because there were no options on how to make the payments to Sierra Charts. Being a resident of Turkey, PayPal is not an option since it has been banned here for almost three years. I can share my credit card info if it is a viable option. Please advize. Thanks in advance. Best regards, Mete Date Time Of Last Edit: 2021-03-17 19:14:14
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| [2021-03-17 15:25:09] |
| John - SC Support - Posts: 42737 |
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We have the ability to have you pay by credit card. You can make a payment to us from this page: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit You will want to use the Stripe option to make the payment. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-17 19:13:57] |
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If you have trouble making a payment, let us know and we can come up with a different alternative payment option for you. We can also accept crypto currency.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-17 19:14:02
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| [2021-03-17 19:15:36] |
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Also update your account information here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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