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Date/Time: Fri, 03 May 2024 10:04:45 +0000



Billing Transition for Use of Sierra Chart

View Count: 451

[2021-03-17 13:00:32]
User692435 - Posts: 1
Hi,

I received a message from TransAct Support with instructions to update my account by March 31st, 2021, so that Sierra can receive payments directly.

Followed the instructions but I am not sure if I was able to make the transition because there were no options on how to make the payments to Sierra Charts.
Being a resident of Turkey, PayPal is not an option since it has been banned here for almost three years.

I can share my credit card info if it is a viable option. Please advize. Thanks in advance.

Best regards,
Mete
Date Time Of Last Edit: 2021-03-17 19:14:14
[2021-03-17 15:25:09]
John - SC Support - Posts: 31334
We have the ability to have you pay by credit card. You can make a payment to us from this page:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

You will want to use the Stripe option to make the payment.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-17 19:13:57]
Sierra Chart Engineering - Posts: 104368
If you have trouble making a payment, let us know and we can come up with a different alternative payment option for you. We can also accept crypto currency.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-17 19:14:02
[2021-03-17 19:15:36]
Sierra Chart Engineering - Posts: 104368
Also update your account information here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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