Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Mon, 06 May 2024 00:53:21 +0000
updating new service
View Count: 527
| [2021-03-17 02:23:23] |
| manta_rochen - Posts: 6 |
|
hi there, i have the advance service 5 package (paid for 6 months) but i wanted the real time data feed and i already filled the form through your link to activate a new AMP account, but i was wandering how do i open a new package now? Will i lose the money i paid in advance with the package 5 if i want to switch to a new package 11? thanks, jonathan |
| [2021-03-17 08:38:12] |
| |
|
Follow the instructions below. Will i lose the money i paid in advance with the package 5 if i want to switch to a new package 11? No.---- To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: