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Date/Time: Fri, 03 May 2024 09:30:51 +0000

How to Post a Message for Support

IMPORTANT! I do not have real time EUREX data and am a subscriber

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[2021-03-16 07:48:57] #1 [Go To First Post]
User315851 - Posts: 27
Reading Internal Order ID file. \| 2021-03-16 07:36:14.463 Reading Trade Orders file. \| 2021-03-16 07:36:14.532 Reading Trade Positions file. \| 2021-03-16 07:36:14.533 Reading Trade Account Data files. \| 2021-03-16 07:36:14.533 UDPListener (1192). Port 22904 \| Listening on UDP port 22904. \| 2021-03-16 07:36:14.548 Software version: 2234 64-bit \| 2021-03-16 07:36:14.549 Primary Thread ID: 25420 \| 2021-03-16 07:36:14.549 Usage end date: 2021-11-08 \| 2021-03-16 07:36:14.549 Enabled for: Advanced Features 2. \| 2021-03-16 07:36:14.549 Enabled for: Sierra Chart Historical Data Service. \| 2021-03-16 07:36:14.549 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2021-03-16 07:36:14.549 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-03-16 07:36:14.549 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-03-16 07:36:14.549 Enabled for exchange: LIFFE Futures (Professional) \| 2021-03-16 07:36:14.549 Enabled for exchange: Euronext Equities Delayed \| 2021-03-16 07:36:14.549 Enabled for exchange2: CME \| 2021-03-16 07:36:14.549 Enabled for exchange2: CBOT \| 2021-03-16 07:36:14.549 Enabled for exchange2: COMEX \| 2021-03-16 07:36:14.549 Enabled for exchange2: NYMEX \| 2021-03-16 07:36:14.549 Enabled for exchange2: EUREX EOBI \| 2021-03-16 07:36:14.549 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-03-16 07:36:14.549 Current selected Data/Trading service: SC Data - All Services \| 2021-03-16 07:36:14.549 Custom symbol settings values: enabled \| 2021-03-16 07:36:14.549 Chart Update Interval: 500 \| 2021-03-16 07:36:14.549 Intraday Data Storage Time Unit: 0 \| 2021-03-16 07:36:14.549 Time Zone: +00:00:00 (UTC+00) \| 2021-03-16 07:36:14.549 2021-03-16 07:36:14 Local computer time in UTC \| 2021-03-16 07:36:14.549 2021-03-16 07:36:14 Local computer time in SC Time Zone \| 2021-03-16 07:36:14.549 Program path: C:\SierraChart\ \| 2021-03-16 07:36:14.549 Data Files path: C:\SierraChart\Data\ \| 2021-03-16 07:36:14.549 OS Version Number: 10.0 \| 2021-03-16 07:36:14.549 Locale Setting: C \| 2021-03-16 07:36:14.549 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2021-03-16 07:36:14.549 Allowed protected custom studies: \| 2021-03-16 07:36:14.549 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:46:56.815 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:46:56.816 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:46:56.835 DTC Client socket (2) \| Closed. \| 2021-03-16 07:46:56.835 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-03-16 07:46:58.805 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:46:58.805 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:46:58.805 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:46:58.805 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:46:58.832 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:46:58.832 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:46:58.833 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:46:58.887 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:46:58.887 SC Data - All Services \| Received logon response. \| 2021-03-16 07:46:58.918 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:46:58.918 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:46:58.918 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:46:58.918 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:46:58.918 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:46:58.918 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:46:58.918 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:46:58.918 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:46:58.918 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:46:58.919 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:46:58.943 DTC Client socket (2) \| Closed. \| 2021-03-16 07:46:58.943 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 443 \| 2021-03-16 07:47:00.911 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:00.912 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:00.912 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:00.912 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:00.927 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:00.927 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:00.927 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:01.009 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:01.009 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:01.079 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:01.079 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:01.079 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:01.079 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:01.079 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:01.079 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:01.079 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:01.079 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:01.079 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:01.079 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:01.088 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:01.088 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-03-16 07:47:03.079 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:03.079 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:03.079 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:03.079 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:03.108 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:03.108 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:03.108 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:03.167 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:03.167 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:03.201 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:03.201 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:03.201 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:03.201 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:03.201 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:03.201 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:03.201 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:03.201 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:03.201 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:03.201 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:03.229 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:03.229 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 443 \| 2021-03-16 07:47:05.193 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:05.193 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:05.193 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:05.193 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:05.207 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:05.207 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:05.207 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:05.281 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:05.281 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:05.379 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:05.379 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:05.379 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:05.379 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:05.379 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:05.380 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:05.380 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:05.380 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:05.380 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:05.380 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:05.391 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:05.391 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-03-16 07:47:07.379 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:07.380 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:07.380 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:07.380 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:07.410 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:07.410 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:07.410 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:07.483 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:07.483 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:07.514 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:07.514 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:07.514 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:07.514 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:07.514 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:07.515 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:07.515 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:07.515 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:07.515 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:07.515 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:07.539 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:07.540 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-03-16 07:47:09.506 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:09.507 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:09.507 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:09.507 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:09.535 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:09.535 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:09.535 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:09.577 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:09.577 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:09.609 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:09.609 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:09.609 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:09.609 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:09.609 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:09.610 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:09.610 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:09.610 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:09.610 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:09.610 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:09.635 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:09.635 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 443 \| 2021-03-16 07:47:11.598 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:11.599 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:11.599 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:11.599 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:11.613 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:11.613 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:11.613 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:11.738 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:11.738 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:11.876 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:11.876 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:11.876 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:11.876 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:11.876 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:11.876 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:11.876 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:11.876 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:11.876 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:11.876 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:11.895 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:11.895 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-03-16 07:47:13.868 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:13.868 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:13.868 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:13.868 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:13.901 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:13.901 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:13.901 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:13.954 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:13.954 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:13.986 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:13.986 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:13.986 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:13.986 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:13.986 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:13.987 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:13.987 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:13.987 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:13.987 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:13.987 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:14.011 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:14.011 Opened cached Intraday file: C:\SierraChart\Data\IH22-LIFFE.scid. Thread ID: 25132 \| 2021-03-16 07:47:15.450 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-03-16 07:47:15.988 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:15.988 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:15.988 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:15.988 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:16.015 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:16.015 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:16.015 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:16.080 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:16.080 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:16.112 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:16.112 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:16.112 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:16.112 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:16.112 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:16.112 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:16.112 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:16.112 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:16.112 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:16.112 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:16.140 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:16.140 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-03-16 07:47:18.113 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:18.113 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:18.113 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:18.113 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:18.140 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:18.140 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:18.140 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:18.206 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:18.206 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:18.238 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:18.238 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:18.238 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:18.238 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:18.238 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:18.239 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:18.239 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:18.239 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:18.239 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:18.239 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:18.273 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:18.273 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-03-16 07:47:20.308 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:20.309 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:20.309 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:20.309 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:20.342 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:20.342 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:20.342 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:20.395 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:20.395 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:20.427 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:20.427 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:20.427 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:20.427 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:20.427 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:20.427 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:20.427 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:20.427 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:20.427 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:20.428 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:20.452 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:20.452 SC Data - All Services \| Connecting to the server ds12.sierracharts.com. Port 443 \| 2021-03-16 07:47:22.430 DTC Client socket (2) \| Creating socket. \| 2021-03-16 07:47:22.430 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-03-16 07:47:22.430 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2021-03-16 07:47:22.430 SC Data - All Services \| Network connection to server complete. \| 2021-03-16 07:47:22.443 SC Data - All Services \| Starting socket receive thread. \| 2021-03-16 07:47:22.443 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-03-16 07:47:22.443 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-03-16 07:47:22.533 SC Data - All Services \| Sending logon request message. \| 2021-03-16 07:47:22.533 SC Data - All Services \| Received logon response. \| 2021-03-16 07:47:22.602 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-03-16 07:47:22.602 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-16 07:47:22.602 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2021-03-16 07:47:22.602 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-03-16 07:47:22.603 DTC Client socket (2) \| CloseSocket call. \| 2021-03-16 07:47:22.603 DTC Client socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-16 07:47:22.603 SC Data - All Services \| Disconnected from the server. \| 2021-03-16 07:47:22.603 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-03-16 07:47:22.603 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-16 07:47:22.603 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-03-16 07:47:22.671 DTC Client socket (2) \| Closed. \| 2021-03-16 07:47:22.671 Date Time Of Last Edit: 2021-03-16 09:07:23

[2021-03-16 09:04:53] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to restart Sierra Chart and on the Login window enable "Force Login". This will resolve the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-16 09:05:00

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