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Date/Time: Mon, 27 Jun 2022 02:59:10 +0000



Open E Cry - Error connecting to data or trading service

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[2014-03-03 11:59:05]
User49732 - Posts: 8
Since this morning I don't receive any intraday data. Can you help me?

Thank you!


Open E Cry FIX/FAST - Connecting to trading server sim.openecry.com:9300. | 2014-03-03 12:53:55
Resolved address sim.openecry.com to IP 64.94.37.207 | 2014-03-03 12:53:55
Error received in OnConnect while connecting. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2014-03-03 12:54:16
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2014-03-03 12:54:16
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-03 12:54:16
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-03 12:54:16
Disconnected from Open E Cry. | 2014-03-03 12:54:16

[2014-03-03 17:19:23]
Sierra Chart Engineering - Posts: 103470
This problem should now be resolved. It was an issue on the OEC side.

To connect, select File >> Connect to Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-03 17:20:43

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