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[Programming Help] - Historical data is stale and has incorrect start time in DTC historical request

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[2021-03-12 19:05:52] #1 [Go To First Post]
User726340 - Posts: 30
i am using DTC client to request historical data, but it seems to only send yesterdays data. I make the request using DTC client, and the symbol is not tracked/chart and not part of intraday fileupdate list. How can i make historical request without adding to intraday fileupdate or have active chart (i need to close all tracked symbols for performance reasons), thanks! ####### LOG ########## Software version: 2238 64-bit \| 2021-03-12 10:55:42.185 Primary Thread ID: 484 \| 2021-03-12 10:55:42.185 Usage end date: 2021-07-06 \| 2021-03-12 10:55:42.185 Enabled for: Sierra Chart Historical Data Service. \| 2021-03-12 10:55:42.185 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-03-12 10:55:42.185 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-03-12 10:55:42.185 Enabled for exchange2: CME (Trading Account Required) \| 2021-03-12 10:55:42.185 Enabled for exchange2: CBOT (Trading Account Required) \| 2021-03-12 10:55:42.185 Enabled for exchange2: COMEX (Trading Account Required) \| 2021-03-12 10:55:42.185 Enabled for exchange2: NYMEX (Trading Account Required) \| 2021-03-12 10:55:42.185 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-03-12 10:55:42.185 Current selected Data/Trading service: SC Futures Order Routing/Data \| 2021-03-12 10:55:42.185 Custom symbol settings values: enabled \| 2021-03-12 10:55:42.186 Chart Update Interval: 500 \| 2021-03-12 10:55:42.186 Intraday Data Storage Time Unit: 1 \| 2021-03-12 10:55:42.186 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2021-03-12 10:55:42.186 2021-03-12 18:55:42 Local computer time in UTC \| 2021-03-12 10:55:42.186 2021-03-12 10:55:42 Local computer time in SC Time Zone \| 2021-03-12 10:55:42.186 2021-03-12 04:43:41 Server time in UTC \| 2021-03-12 10:55:42.186 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2021-03-12 10:55:42.186 Program path: C:\SierraChart\ \| 2021-03-12 10:55:42.186 Data Files path: C:\SierraChart\Data\ \| 2021-03-12 10:55:42.186 OS Version Number: 6.1 \| 2021-03-12 10:55:42.186 Locale Setting: C \| 2021-03-12 10:55:42.186 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2021-03-12 10:55:42.192 Allowed protected custom studies: \| 2021-03-12 10:55:42.192 HD Server Manager \| Incoming connection from IP: 127.0.0.1 \| 2021-03-12 10:55:55.874 HD Server Manager \| Started new historical data server. Count=1 \| 2021-03-12 10:55:55.875 HD Server \| Thread:1824 (1) \| Creating socket. \| 2021-03-12 10:55:55.879 HD Server \| Thread:1824 (1) \| New receive buffer size: 262144 \| 2021-03-12 10:55:55.879 HD Server \| Thread:1824 (1) \| Allocated send buffers: 32 of 4096 bytes. \| 2021-03-12 10:55:55.879 HD Server \| Received login. Requesting authorization. \| Username: (none). \| Thread:1824 \| 2021-03-12 10:55:55.880 HD Server \| Login has been authorized. \| Username: (none). \| Thread:1824 \| 2021-03-12 10:55:55.880 HD Server \| HD Request #1 \| Socket: 1 \| Symbol: RUN \| ServiceCode: \| RecordInterval: 60 \| MaximumDaysRequested: 0 \| Start date-time: 2021-03-12 18:44:00 \| ClientReqID: 1 \| Username: (none). \| Thread:1824 \| 2021-03-12 10:55:55.880 HD Server \| HD Request \| Socket: 1 \| Symbol: RUN \| ServiceCode: \| RecordInterval: 60 \| Records Served: 14 \| ClientReqID: 1 \| Username: (none). \| Thread:1824 \| 2021-03-12 10:55:55.880 HD Server \| Thread:1824 (1) \| Socket gracefully closed by remote side. \| 2021-03-12 10:55:56.882 HD Server \| Thread:1824 (1) \| CloseSocket call. \| 2021-03-12 10:55:56.882 HD Server \| Thread:1824 (0) \| CloseSocket call. \| 2021-03-12 10:55:56.884 HD Server \| Thread:1824 (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2021-03-12 10:55:56.884 HD Server \| Thread:1824 (1) \| Closed. \| 2021-03-12 10:55:56.885 HD Server \| Thread:1824 (0) \| CloseSocket call. \| 2021-03-12 10:55:56.885 HD Server \| Server thread ending. Closing socket. \| Username: (none). \| Thread:1824 \| 2021-03-12 10:55:56.912 HD Server Manager \| Current server count=0 \| 2021-03-12 10:55:56.913

[2021-03-12 19:32:36] #2 [Go To First Post]
User726340 - Posts: 30
If i exit and restart, it seems to work. But i cannot exit everytime i need latest data, is there some setting i am missing? thanks. I do not see this "Added historical Intraday data request for RUN to the queue" when i send subsequent historical request for new "delayed" data. It just seems to send old/stale data. ### LOG after i restart #### No download requests in the queue to start downloads for. \| 2021-03-12 11:08:33.362 HD Server Manager \| Incoming connection from IP: 127.0.0.1 \| 2021-03-12 11:08:53.620 HD Server Manager \| Started new historical data server. Count=1 \| 2021-03-12 11:08:53.621 HD Server \| Thread:2040 (2) \| Creating socket. \| 2021-03-12 11:08:53.641 HD Server \| Thread:2040 (2) \| New receive buffer size: 262144 \| 2021-03-12 11:08:53.641 HD Server \| Thread:2040 (2) \| Allocated send buffers: 32 of 4096 bytes. \| 2021-03-12 11:08:53.642 HD Server \| Received login. Requesting authorization. \| Username: (none). \| Thread:2040 \| 2021-03-12 11:08:53.642 HD Server \| Login has been authorized. \| Username: (none). \| Thread:2040 \| 2021-03-12 11:08:53.642 HD Server \| HD Request #1 \| Socket: 2 \| Symbol: RUN \| ServiceCode: \| RecordInterval: 60 \| MaximumDaysRequested: 0 \| Start date-time: 2021-03-12 18:44:00 \| ClientReqID: 1 \| Username: (none). \| Thread:2040 \| 2021-03-12 11:08:53.642 Starting DelayedDownloadMonitoringTimer \| 2021-03-12 11:08:53.642 Starting HDTimeoutTimer \| 2021-03-12 11:08:53.642 Added historical Intraday data request for RUN to the queue. \| 2021-03-12 11:08:53.642 Triggering next historical data download in queue. \| 2021-03-12 11:08:53.642 SC Futures Order Routing/Data \| Starting real-time market data updates for: RUN. ID: 1 Service code: equities.us \| 2021-03-12 11:08:53.642 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: RUN \| 2021-03-12 11:08:53.642 SC Futures Order Routing/Data \| Requesting security definition data for: RUN. ID: 1 \| 2021-03-12 11:08:53.642 Delaying start of download for RUN \| 2021-03-12 11:08:53.642 SC Futures Order Routing/Data \| Received security definition for symbol RUN \| 2021-03-12 11:08:53.737 HD Request # 1 \| Downloading Intraday chart data for RUN to the file RUN.scid. Service: equities.us \| 2021-03-12 11:08:58.643 HD Request # 1 \| Download start date-time: 2021-03-11 16:54:19.000000. File last date-time: 2021-03-11 16:54:19.239000 \| 2021-03-12 11:08:58.643 HD Request # 1 \| Using server: exchangehistdata2.sierracharts.com port 10149 \| 2021-03-12 11:08:58.644 Socket (3) \| Creating socket. \| 2021-03-12 11:08:58.681 Socket (3) \| New receive buffer size: 5242880 \| 2021-03-12 11:08:58.682 Socket (3) \| Connecting to IP: 8.18.161.133. \| 2021-03-12 11:08:58.682 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2021-03-12 11:08:58.862 HD Request # 1 \| Sending historical data logon request message. \| 2021-03-12 11:08:58.862 HD Request # 1 \| Requesting Intraday data. Start date-time: 2021-03-11 16:54:19. Record interval: 1. Symbol: RUN \| 2021-03-12 11:08:59.365 HD Request # 1 \| Decompressing data. \| 2021-03-12 11:08:59.455 HD Request # 1 \| Receiving Intraday data for RUN starting at 2021-03-11 16:54:19.239000 \| 2021-03-12 11:08:59.470 Socket (3) \| CloseSocket call. \| 2021-03-12 11:08:59.718 Historical data download thread signaled to stop. \| 2021-03-12 11:08:59.718 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2021-03-12 11:08:59.718 HD Request # 1 \| Timestamp of first Intraday data file record written: 2021-03-11 16:54:19.239000 \| 2021-03-12 11:08:59.718 HD Request # 1 \| Received 4418 records from 2021-03-11 16:54:19.239000 to 2021-03-12 10:53:43.809000 (18.0 hours) and wrote 4418 records for RUN \| 2021-03-12 11:08:59.718 HD Request # 1 \| Add time&sales data \| Remembered last file record date-time: 2021-03-12 18:53:43.809000 \| 2021-03-12 11:08:59.719 HD Request # 1 \| Completion time: 1s \| 2021-03-12 11:08:59.719 HD Request # 1 \| Intraday data download complete for RUN. Unique request ID: 1 \| 2021-03-12 11:08:59.719 Removing historical data download ID 1. \| 2021-03-12 11:08:59.719 Real-time Intraday chart data file updates started for RUN \| 2021-03-12 11:08:59.719 Opened cached Intraday file: C:\SierraChart\Data\RUN.scid. Thread ID: 1936 \| 2021-03-12 11:08:59.719 Intraday chart data file opened for RUN \| 2021-03-12 11:08:59.719 HD Request # 1 \| Enabling Intraday chart updating for symbol. \| 2021-03-12 11:08:59.719 Triggering next historical data download in queue. \| 2021-03-12 11:08:59.719 No download requests in the queue to start downloads for. \| 2021-03-12 11:08:59.719 Socket (3) \| Socket gracefully closed by remote side. \| 2021-03-12 11:08:59.790 Socket (3) \| Closed. \| 2021-03-12 11:08:59.790 HD Server \| HD Request \| Socket: 2 \| Symbol: RUN \| ServiceCode: \| RecordInterval: 60 \| Records Served: 10 \| ClientReqID: 1 \| Username: (none). \| Thread:2040 \| 2021-03-12 11:09:00.647 HD Server \| Thread:2040 (2) \| Socket gracefully closed by remote side. \| 2021-03-12 11:09:01.649 HD Server \| Thread:2040 (2) \| CloseSocket call. \| 2021-03-12 11:09:01.649 HD Server \| Thread:2040 (0) \| CloseSocket call. \| 2021-03-12 11:09:01.650 HD Server \| Thread:2040 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2021-03-12 11:09:01.650 HD Server \| Thread:2040 (2) \| Closed. \| 2021-03-12 11:09:01.651 HD Server \| Thread:2040 (0) \| CloseSocket call. \| 2021-03-12 11:09:01.651 HD Server \| Server thread ending. Closing socket. \| Username: (none). \| Thread:2040 \| 2021-03-12 11:09:01.873 HD Server Manager \| Current server count=0 \| 2021-03-12 11:09:01.874 HD Server Manager \| Incoming connection from IP: 127.0.0.1 \| 2021-03-12 11:23:50.003 HD Server Manager \| Started new historical data server. Count=1 \| 2021-03-12 11:23:50.003 HD Server \| Thread:2052 (2) \| Creating socket. \| 2021-03-12 11:23:50.024 HD Server \| Thread:2052 (2) \| New receive buffer size: 262144 \| 2021-03-12 11:23:50.024 HD Server \| Thread:2052 (2) \| Allocated send buffers: 32 of 4096 bytes. \| 2021-03-12 11:23:50.024 HD Server \| Received login. Requesting authorization. \| Username: (none). \| Thread:2052 \| 2021-03-12 11:23:50.024 HD Server \| Login has been authorized. \| Username: (none). \| Thread:2052 \| 2021-03-12 11:23:50.024 HD Server \| HD Request #1 \| Socket: 2 \| Symbol: RUN \| ServiceCode: \| RecordInterval: 60 \| MaximumDaysRequested: 0 \| Start date-time: 2021-03-10 03:23:50 \| ClientReqID: 1 \| Username: (none). \| Thread:2052 \| 2021-03-12 11:23:50.025 HD Server \| HD Request \| Socket: 2 \| Symbol: RUN \| ServiceCode: \| RecordInterval: 60 \| Records Served: 1343 \| ClientReqID: 1 \| Username: (none). \| Thread:2052 \| 2021-03-12 11:23:50.207 HD Server \| Thread:2052 (2) \| Socket gracefully closed by remote side. \| 2021-03-12 11:23:51.232 HD Server \| Thread:2052 (2) \| CloseSocket call. \| 2021-03-12 11:23:51.232 HD Server \| Thread:2052 (0) \| CloseSocket call. \| 2021-03-12 11:23:51.234 HD Server \| Thread:2052 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2021-03-12 11:23:51.234 HD Server \| Thread:2052 (2) \| Closed. \| 2021-03-12 11:23:51.234 HD Server \| Thread:2052 (0) \| CloseSocket call. \| 2021-03-12 11:23:51.234 HD Server \| Server thread ending. Closing socket. \| Username: (none). \| Thread:2052 \| 2021-03-12 11:23:51.399 HD Server Manager \| Current server count=0 \| 2021-03-12 11:23:51.400

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