Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 02 May 2024 17:16:39 +0000
live trade would nt close
View Count: 364
| [2021-03-11 23:14:07] |
| User924267 - Posts: 3 |
|
Hi I had an issue with a live trade that I tried to close and I could nt close it on the DOM or flatten on the trading chart. I had to call AMPS brokerage to close the trade. Can you let me know what the problem was. Thanks |
| [2021-03-12 04:11:21] |
| |
|
You need to examine the Trade Activity Log for the reason. Refer to: Trade Activity Log: Viewing Historical Trade Activity You need to look at what happened to the order that flattened the position. Maybe it was rejected. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: