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Direct MessagesDate/Time: Thu, 02 May 2024 22:23:12 +0000
Data and study malfunctions
View Count: 422
| [2021-03-11 13:45:24] |
| m zamani rad - Posts: 24 |
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Dear Sirs My saved charts on are suddenly stop working properly this morning ,I have followed your supports board and downloads data and etc. but its same ,this happened on GBP about 2 months ago i have posted a support boards no respond therefore i just start new charts with missing data and set up everything again . how ever if you look at a link i cant work with my day DAY -VWAP study with 500 volume or above .i used to have 7000 volume on VWAP also CUMULATIVE data study same. please help me . thank you for your attention . http://www.sierrachart.com/image.php?Image=1615469035819.png |
| [2021-03-11 15:39:47] |
| John - SC Support - Posts: 31334 |
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We are really not fully understanding what the issue is. Is your chart just not updating or is it something else? Are you having problems with any other charts or just this one? What is the symbol for this one chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-11 17:12:55] |
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Yes we do not understand what the problem is and when you post an image of a chart it needs to follow these specifications: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-11 22:47:38] |
| m zamani rad - Posts: 24 |
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Hi I followed the instructions and retake the screen photo: http://www.sierrachart.com/image.php?Image=1615502195624.png The problem is when I change the volume per bar from 500 per bar to 5000 or above, at the settings section of the DAY-VWAP (Volume Weighted Average Price), the study does not work anymore and changes to this: http://www.sierrachart.com/image.php?Image=1615502784444.png It was working until today with 7000 volume per bar but this morning everything mixed. I just want to turn it to normal and use it at any volume per bar as usual. Many thanks for your help in advance |
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