Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 17:14:42 +0000



CQG CME Non Pro Level 2 charge after switching to CQG order routing only

View Count: 403

[2021-03-10 17:16:04]
Woodzy76 - Posts: 9
After the TT order routing issues last month with the Denali data feed, I followed the advice from both Sierra and AMP and switched to CQG for order routing only. Now I receive the charge below from AMP

08-MAR-21 08-MAR-21 FEB21 Per CQG CME Non Pro Level 2 Bu 01 USD 31.00 DR TOTAL 01 USD 31.00 DR

Why is this been charged? We was lead to believe there would be no additional data costs selecting the CQG for order routing only option and keeping the Denali data feed.
[2021-03-10 18:25:17]
John - SC Support - Posts: 31379
That charge is for your February data which you can tell by the "FEB21" in the beginning. AMP charges in the beginning of the month for the previous month. We charge in the beginning of the month for the upcoming month.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account