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Micro Silver 1000oz Incorrect Tick Size and Value

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[2021-03-10 06:14:34] #1 [Go To First Post]
User335252 - Posts: 19
Hi, Can you please explain why symbol SIL is displayed with the wrong values. in Global Symbol Settings they are Tick Size = 0.01 @ $10.00 per tick whilst the contract value is Tick Size 0.005 @ $5.00 per tick & decimal places of 2 rather than 3. Thank you.


SIL SC Symbol Settings.png / V - Attached On 2021-03-10 06:09:43 UTC - Size: 108.01 KB - 185 views Attachment Deleted.

[2021-03-10 16:32:00] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are checking on this now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-03-10 19:20:36] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-03-10 21:58:22] #4 [Go To First Post]
User335252 - Posts: 19
Thanks for that. Problem fixed after Updating Symbols from Server. I am wondering how symbol settings ie contract specs can ever be wrong unless changed by the user? Also if live trades are placed and the symbol settings are not as per spec are trades affected by the discrepancy? Thank you.

[2021-03-10 23:16:50] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Occasionally Symbol Settings become incorrect as exchanges change the specifications of a contract. Also if live trades are placed and the symbol settings are not as per spec are trades affected by the discrepancy? An order could possibly be rejected. If there is a change in the Price Multiplier that can cause an incorrect price but it would be very obvious at the time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-10 23:17:05

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