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Date/Time: Fri, 03 May 2024 09:57:36 +0000



Question

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[2021-03-10 04:03:56]
User212079 - Posts: 1
My current usage time (Service package 3) paid by AMP ends at midnight April 10, correct ?
If I want to continue too use Sierra Chart then I need to have a "Services balance" of $36 (Service package 10) no later than April 10, correct ?
As for exchange fees for April, Top of the book, CME Group, will you or AMP bill me $4 on April 1 ?
[2021-03-10 04:14:30]
Sierra Chart Engineering - Posts: 104368
This is correct. And regarding exchange fees, refer to Note 1 here:
Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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